Is this Costa Maya resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Costa Maya resort have a swimming pool?

Yes, this Costa Maya resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Costa Maya resort?

Best-rates for the Costa Maya resort starts from $625 per night with includes Business Services, Sports/Activities, Wellness Facilities, Toiletries, Barbecue/Outdoor Cooking, TV, Balcony/Terrace, Accessibility, Laundry, Hot Tub, Internet, Parking, Wheelchair Accessible, Security/Safety, Air Conditioner, Bedding/Linens, Bar, Guest Services, Pool, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Costa Maya resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Costa Maya resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Costa Maya resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Costa Maya resort?

Based on the information reported by the owner or manager, the Costa Maya resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Costa Maya resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Secrets Aura Cozumel - Adults Only - All Inclusive | Resort in Cozumel

| 6.8 (1167 Reviews) | 1 Bathroom

Costa Maya Resort | Secrets Aura Cozumel - Adults Only - All Inclusive

Resort in Costa Maya, Cozumel

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Barbecue/Outdoor Cooking

Hot Tub

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Eron

Dec 9, 2025 06:58:27 AM

Review Score: 4

Summary: I had the oceanfront preffered pool plunge room ( a pool on the balcony) room 1445. A $3500.00 price for five nights.Super nice room. Here comes the problems...This is an older property that's under a renovations Dust everywhere. The elevator didn't work. So we climbed up 3-4 flights EVERYDAY. One day the phone didn't work so we couldn't order room service. They fixed that. Then one morning the water DIDN'T work. Yes, the water didn't work!!!! I called down it was turned on after 20 minutes or so but the water was never really hot after that. Now this last one takes the cake. We arrived at our room at about 11pm & our keys didn't work. Long story short they had to drill a hole into the door to gain access. That took about a hour. I'd had enough & complained to the property manager (Nelly) & the hotel refunded $1400.00. I read the reviews before I book a trip but you honesty don't know until you get there & have your own experience. For this to be a Secrets it's pretty underwhelming. No more than 3 stars.

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