Is this Ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay?

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool?

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay?

Best-rates for the Ibis Mackay starts from $87 per night with includes TV, Wellness Facilities, Kitchen, Laundry, View, Ocean View, Business Services, Restaurant, Bar, Breakfast, Sports/Activities, Entertainment, Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Accessibility, Security/Safety, Child Friendly, Internet, Pool, Wheelchair Accessible, Oceanfront, Transportation/Shuttle, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay?

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ibis Mackay | Hotel in Mackay

| 8.0 (1456 Reviews) | 5 Bathrooms 10 Guests

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 156 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 1456 reviews with the average score of 8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 156 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Wine/Champagne

Coffee house on site

Special diet meals (on request)

Kid-friendly buffet

Snack bar

Restaurant

Fruit

Kids' meals

Parking

Parking

Free parking

Parking on site

Accessible parking

Accessibility

Toilet with grab rails

Raised toilet

Wheelchair accessible

Lowered sink

Visual aids (Braille)

Activities

Live sports events (broadcast)

Ping-pong

Pool table

Fitness

Fitness center

General

Non-smoking rooms

Wifi in all areas

Elevator

Smoke-free property

Facilities for disabled guests

Air conditioning

Designated smoking area

Soundproof rooms

Guest Services

Ironing service

Car rental

Baggage storage

Packed lunches

24-hour front desk

Fax/Photocopying

Room service

Laundry

Shared lounge/TV area

Business center

Daily housekeeping

Dry cleaning

Meeting/Banquet facilities

Express check-in/out

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Sun deck

Outdoor pool

Outdoor pool (year-round)

Garden

Terrace

Security/Safety

CCTV outside property

Key access

24-hour security

Smoke alarms

Key card access

Security alarm

Fire extinguishers

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Face masks for guests available

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Mobile app for room service

Contactless check-in/out

Spa

Beach chairs/Loungers

Swimming pool

Heated pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.36

Location:

8.83

Staff:

8.9

Facilities:

8.45

Comfort:

8.72

Cleanliness:

8.75

Karen

Feb 9, 2026 08:00:00 AM

Review Score: 10

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Secure

Negative: NA

Summary: Excellent stay for visiting family. Friendly staff and great bar and restaurant

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King Room Room Type: Double Room Size: 17 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Wine/Champagne Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Shower cap General Carpeted, Lockers, Ironing facilities, Key card access, Safe, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Iron, Soundproof, Air conditioning, Trash cans Media & Technology Radio, Flat-screen TV, TV, iPod dock, Video, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk, Sitting area Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet View View, Sea view, City view, Garden view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Adapter, Clothes rack Safety features Air purifiers
Standard Queen Room Room Type: Double Room Size: 17 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Wine/Champagne Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower, Shower cap General Carpeted, Lockers, Ironing facilities, Key card access, Safe, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Iron, Soundproof, Air conditioning, Trash cans Media & Technology Radio, Flat-screen TV, TV, iPod dock, Video, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk, Sitting area Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet View Sea view, City view, Garden view Accessibility Roll-in shower, Shower chair, Entire unit wheelchair accessible, Toilet with grab rails, Raised toilet, Accessible by elevator, Adapted bath, Lower sink, Upper floors accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Adapter, Clothes rack Safety features Air purifiers
Executive Queen Room High Floor Room Type: Double Room Size: 17 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Wine/Champagne Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Shower cap General Carpeted, Lockers, Ironing facilities, Key card access, Safe, Laptop safe, Smoke Alarm, Iron, Soundproof, Air conditioning, Trash cans Media & Technology Radio, Flat-screen TV, TV, iPod dock, Video, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk, Sitting area Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet View View, Sea view, City view, Garden view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Adapter, Clothes rack Safety features Air purifiers
Superior Twin Room Room Type: Twin Room Size: 17 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Wine/Champagne Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Shower cap General Carpeted, Lockers, Ironing facilities, Key card access, Safe, Interconnecting room(s) available, Laptop safe, Smoke Alarm, Iron, Soundproof, Air conditioning, Trash cans Media & Technology Radio, Flat-screen TV, TV, iPod dock, Video, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk, Sitting area Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet View Sea view, Garden view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Adapter, Clothes rack Safety features Air purifiers
Disability Accessible Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Wine/Champagne Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Shower cap General Carpeted, Lockers, Ironing facilities, Key card access, Safe, Laptop safe, Iron, Soundproof, Air conditioning, Trash cans Media & Technology Radio, Flat-screen TV, TV, iPod dock, Video, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk, Sitting area Bedroom Walk-in closet, Linens, Alarm clock, Wardrobe or closet Room Amenities Socket near the bed, Non-feather pillow, Clothes rack